Interservice Group, Inc.

INTERSERVICE GROUP Inc. (IGI) is the only AMO firm outside of the continental United States and Canada.

• The AMO accreditation, awarded by the Institute of Real Estate Management (IREM), is the only recognition given to real estate management firms.
• IREM has been awarding AMO recognition since 1946 to those real estate firms that have achieved standards of excellence through education, experience, and financial stability.
• Nearly 540 real estate management firms hold this prestigious accreditation, and they manage a significant segment of the nation's real estate assets.
• AMO firms are elite organizations that set the standards for excellence in property and asset management. Although education and experience play major roles in achieving the AMO accreditation, it is integrity and commitment to professionalism on which the reputation of the AMO finally rests. Each AMO firm must be reaccredited at least every three years.
• AMO firms must abide by the Minimum Standards and Code of Professional Ethics of the Accredited Management Organization, established and stringently enforced by IREM. This code regulates relationships with owners, investors, and the public.
• The firm must have a Certified Property Manager (CPM) in an executive position directing and supervising the firm's real estate management activities.
• The executive CPM is held responsible not only for his or her own ethical conduct but also for the conduct of the individuals employed by the firm.
• AMO firms must post a Fidelity Bond (employee dishonesty) covering all management employees, officers, and owners of the firm, and Depositor's Forgery and Alterations Insurance.
• INTERSERVICE GROUP exceeds these requirements carrying also an Errors and Omissions Policy to further protect the property owner. Minimum Standards And Code Of Professional Ethics Of The ACCREDITED MANAGEMENT ORGANIZATION.
• An ACCREDITED MANAGEMENT ORGANIZATION (AMO), when complying with the following practices and procedures, shall be deemed conforming to the minimum standards and Code of Ethics established by the Institute of Real Estate Management for the ACCREDITED MANAGEMENT ORGANIZATION. Relations With Clients And The Public.
• An ACCREDITED MANAGEMENT ORGANIZATION shall be capable of performing duties for clients including but not limited to:
-Collection of rents and assesments.
-Supervision of employees at the properties.
-Contact with the tenants and owners in regard to complaints.
-Purchase of minor operating supplies and repairs.
-Hiring and dismissal of employees at the properties.
-Purchase of major repairs (e.g.,roofs, exterior paint, masonry).
-Purchase of major supplies (e.g., fuel)
-Preparation of specifications covering major expenditures.
-Consultation on major replacements, additions or remodeling.
-Negotiation of leases.
-Ordering and supervision of tenant decorating.
-Obtaining competitive bids on major repairs and alterations.
-Preparation of payroll deductions, social security taxes.
-Payment of real state and personal property taxes.
-Recommendations about rental rates.
-Preparation of operating budgets.
-Other management activities.

• An ACCREDITED MANAGEMENT ORGANIZATION:
-Shall exert due diligence for the protection of clients' funds against all foreseeable contingencies.
-The deposit of such funds in an escrow, trust, or agency account with an FDIC or equivalently insured financial institution, or as otherwise required by the management agreement, shall constitute due diligence.
-Shall not permit any of its employees to make any misleading or inaccurate representations to the public.
-Shall have at least one (1) CERTIFIED PROPERTY MANAGER (CPM), in an excecutive position who directs and supervises the property management activity of the firm.
-Shall conduct its operation in such a manner so as to comply with the Code of Professional Ethics as prescribed for a CERTIFIED PROPERTY MANAGER and shall be responsible for the conduct of its employees and others over whom it has supervision or control.

• Any actions by an ACCREDITED MANAGEMENT ORGANIZATION, shall constantly strive to achieve and mantain a sound businnes reputation in the community and shall encourage its employees and associates to take leadership roles in local, civil, and govermental organizations.
• Each ACCREDITED MANAGEMENT ORGANIZATION, shall whenever possible, have a written management agreement with each of its clients. A value is required.

Operating Practices
• An ACCREDITED MANAGEMENT ORGANIZATION:
-Shall use due diligence in selecting and placing tenants for its clients so as to ensure stability of the properties in compliance with all federal, state and locals law and regulations.
-Shall not deny nor permit any of its employees to deny equal employment opportunity or equal professional services to any person for reason of race, gender, religion, familial status, national origin, age or handicap.
-Shall vigorously and legally pursue the collection of rental accounts to insure prompt payment of rents and revenues when due.

• IN ACCORDANCE WITH THE MANAGEMENT AGREEMENT:
-Shall on behalf of the client, demonstrate its experience, with diligence and imagination, in the marketing and merchandising of rental space.
-Shall disburse the funds of the client in such a manner so as to make prompt payment of all obligations as they become due or as requested by the client.
-Shall make reasonable efforts to converse the resources of the client and shall take full advantage of discounts, purchasing opportunities, and other ethical means at its disposal when purchasing or contracting for supplies, services, or material on behalf of the client.
-Shall make or cause to be made regular physical inspections of the properties of its clients and shall not neglect to keep its clients informed as to condition of their properties. The frequency of regular inspections shall be as mutually agreed upon with the client.

• An ACCREDITED MANAGEMENT ORGANIZATION:
-Shall at all times keep and mantain accurate financial records propertly marked for identification concerning the properties manager for its client and shall render a statement of receipts and disbursements in accordance with the management agreement in sufficient detail to reflect an account for the funds of the client and the status of the property. Such records shall be available for inspection at all reasonable times by each respective client.
-Shall endeavor to expend funds of its clients with wisdom and integrity so as to achieve the greatest benefit for its clients.
-Shall not commingle its funds with any of the funds of its management clients but shall deposit all such funds in an FDIC or equivalently insured financial institution or as otherwise may be directed in writing by the client, and such receipts and revenues shall be deemed to be trust funds held in trust for clients or clients' acconts or as otherwise provided in the management agreement.
-Shall have sufficient staff and administration to ensure the capable handling of the client's property during any absence of the executive CERTIFIED PROPERTY MANAGER from the office.
-Shall advise the client of the need to obtain proper insurance.
-Shall assist in the negotiation of union contracts when called upon to do so.

• Neither an ACCREDITED MANAGEMENT ORGANIZATION, nor any person connected with it shall receive from third parties or suppliers rebates, gifts with a value of more than fifty dollars ($50), or other consideration in connection with the management or property wich is not disclosed to the client.
• Neither an ACCREDITED MANAGEMENT ORGANIZATION, nor others of the organization engaged in property management shall hold themselves out to anyone as being an ACCREDITED MANAGEMENT ORGANIZATION, at any time before it is acredited or after the expiration or revocation af any accreditation.

RELATIONS WITH THE INSTITUTE OF REAL ESTATE MANAGEMENT
• An ACCREDITED MANAGEMENT ORGANIZATION shall remain in full compliance with all rules and regualtions governing the ACCREDITED MANAGEMENT ORGANIZATION program and shall report to the Institute of Real Estate Management Organization in a timely fashion, any changes within the firm that may affect its status as an ACCREDITED MANAGEMENT ORGANIZATION.